Marnic Vandenbroucke | Founder and Managing Director of Cares Assistance

“We wanted to build a high-performing, bilingual claims team capable of handling peaks in claims volume. In addition to Assurius' strong reputation, I had already known Tom through secondary school and the Scouts.

Assurius' clear and professional approach was the deciding factor in our decision to work together. We were confident that the handling of death benefit claims would be carried out smoothly and efficiently. Assurius' approach is straightforward, no-nonsense, and always solution-oriented.

We were pleasantly surprised by how quickly the Assurius team became a natural extension of our own back-office team. In fact, we see no difference between the Assurius team and the Cares Assistance team.

From day one, the handling of death benefit claims was a top priority for us. Since the start of our collaboration, the main change has been that we can now focus on the administrative side of the process, while leaving claims handling to the specialists at Assurius. They are equally capable of managing quieter periods and times of exceptionally high workload.

To anyone still hesitating about working with Assurius, I would say: don't hesitate, go for it! Assurius treats your clients as if they were its own."

I would highly recommend Assurius. In fact, I already have, and I will continue to do so!”