About Assurius

Assurius is your point of contact for claims management. With over 30 years of experience in claims settlement in the Benelux, combined with long-standing partnerships in Europe, we are the ideal partner to handle both local and international claims files smoothly and to a high standard.

Our new vision

We haven't just given Assurius a fresh new look; our way of working and mission have also been renewed. In doing so, we aim to be even better able to respond to technological developments in the insurance sector. The growing influence of artificial intelligence, increasingly efficient automated systems, and the wide range of technological tools that help streamline your work are firmly in our sights. At Assurius, we have only one goal: to ensure that insurance brokers can focus on their core business and devote their full attention to their clients. We free up time and resources for your organization. Client satisfaction is naturally central to this, and our team of experts works day after day to ensure that you can assist your clients with advice as efficiently as possible.

Our approach

At Assurius, there is no one-size-fits-all solution. We listen to you and get to work as efficiently as possible, tailored to your organization and working methods. Every claim entrusted to us is handled within 24 hours. Using your way of working, your procedures, and your systems. Upload documents directly into your IT system? Prefer to work with cloud storage? We adapt effortlessly.

When we receive your inquiry, we first agree on a service level in which we clearly define the tasks, agreements, and deadlines together with you. If desired, you can also track the progress of your claims: you can always request periodic reports and the status of your file.

Our keywords

ADVICE

In-depth knowledge and extensive expertise

ADMINISTRATION

Efficient handling of high volumes

FLEXIBILITY

Tailored to your way of working

PUNCTUALITY

Accurate and timely handling of every claim

TRANSPARENCY

Clear agreements and communication with you and your clients

Supporting organizations of all sizes

With over 30 years of experience, Assurius has built an impressive client portfolio. In doing so, we have primarily worked for insurance brokers and companies, lawyers, fleet managers, CFOs, risk & legal managers in the retail sector, and international companies. Whether it concerns an independent broker with 100 files or a large international retail chain with more than 1,000 files: Assurius has the experience, flexibility, and know-how to provide you with high-quality administrative support.

How it started

The roots of Assurius can be traced back to 1995, when several managers with experience in the insurance world decided to join forces and introduce a new concept to the market. The handling of routine claims was largely based on standard rules, agreements, and countless formalities—which is not to everyone's advantage. The new partners decided to take a different approach. This marked the birth of ISCS, a neutral and independent partner specializing in claims management.

When ISCS had already been operating steadily for 16 years, current Managing Director Tom Coussée—himself active in the insurance sector for over 20 years—decided to take over the business. Over the past decade, he further developed the company into a specialized claims office with more than 18 employees, each with their own in-depth expertise. In 2023, the company adopted a new identity and became Assurius. With a sharpened mission and a clear strategic vision, Assurius is ready to play a leading role in the insurance sector for many years to come.